At Aurostorecom, we want you to be satisfied with your order. Please read the following carefully:

  1. Eligibility for Returns
    • Items must be in their original condition and packaging.
    • Returns are accepted only for defective, damaged, or incorrect items.
  2. How to Request a Return
    • Contact us immediately at [email protected] with your order details.
    • Provide photos or evidence if the item is damaged or defective.
  3. Refund Process
    • As all payments are cash on delivery (COD), refunds will be issued only after verifying the returned item.
    • Refunds may be provided via bank transfer, store credit, or replacement item (depending on availability and agreement).
  4. Return Shipping
    • Customers are responsible for return shipping unless the item is defective or incorrect.
    • Once the return is received and verified, we will process your refund promptly.
  5. Non-Returnable Items
    • Items that are used, altered, or not in their original packaging may not be eligible for return.
  6. Contact Us